Team Leaders

The bio's below represent just a subset of the ETC Institute Team Leaders behind the American Survey Team. For a full list of ETC Institute Team Leaders click here.

Seven_Images-ETC_Color_FULLSIZE--M-Chris

President and CEO

CHRIS TATHAM

Mr. Tatham is one of the nation's leading authorities on the development of qualitative and quantitative customer satisfaction research for state and local governments. During the past ten years, he has designed and implemented customer satisfaction assessments for more than 700 governmental agencies in 46 states.

Mr. Tatham is a highly skilled interviewer and focus group facilitator. His experience includes interviews with foreign cabinet members, Heads-of-State, ambassadors, and numerous leaders at all levels of government and business in the United States, Mexico, and Canada.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Jason

Director of Community Research

JASON MORADO

Mr. Morado has more than 14 years of experience in the design, administration, and analysis of community market research. He has serviced as the project manager and senior researcher on community research projects for over 250 local governmental organizations throughout the U.S. He has also assisted in the coordination and facilitation of focus groups and stakeholder interviews for a wide range of parks and recreation needs assessment surveys, strategic and long range planning efforts, comprehensive planning efforts, and other customer satisfaction initiatives.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Ryan

Assistant Director of Community Research

RYAN MURRAY

Mr. Murray has over 12 years of experience in survey administration, development, supervision, and research analysis. Throughout his tenure at ETC Institute Mr. Murray has had the pleasure of working on survey projects that cover a wide variety of topics, including parks and recreation, community planning, customer satisfaction, transportation, employee, library, comprehensive planning, parks and recreation master plans, water and utility, and business development.

Learn More

Seven_Images-ETC_Color_FULLSIZE--F-Dawn.

Project Manager

Dawn Davis

Ms. Davis has 5 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. She has served as Project Manager on studies for dozens of governmental and private sector clients. She has also assisted in the coordination and facilitation of focus groups for transportation plans, long range planning efforts, and other customer satisfaction initiatives.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Greg

Chief Financial Officer

Greg Emas

Mr. Emas is an experienced leader with more than 25 years working in the fields of finance, operations, marketing, and sales. Mr. Emas brings to the table unmatched skill sets with a long list of outstanding results handling complex and long-term initiatives.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Mike

Director of Operations

Mike Rich

Mr. Rich has more than 25 years of experience in Project Management and Process Improvement methodology as applied in the call center environment. He has extensive background in Training and Development as well as management experience in bargaining and non-bargaining environments.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Andre

Vice President of Systems

Andrew Kolcz

Mr. Kolcz leads ETC Institute’s Systems Team, responsible for the development and maintenance of data collection, processing, analysis, mapping and visualization systems for the full spectrum of surveys offered by ETC, including web- and smartphone-based software.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Nick_

Director of Data Management

NICK JONES

Mr. Jones has over 15 years of experience assisting in the design, administration, and analysis of market research for governmental organizations. He has served as Project manager on studies for dozens of governmental and private sector clients. He has also assisted in the coordination and facilitation of focus groups for transportation plans, long range planning efforts, and other customer satisfaction initiatives.

Learn More

Seven_Images-ETC_Color_FULLSIZE--M-Jason

Senior Data Quality Manager

Jason Jones

Mr. Jones is ETC Institute's Senior Quality Data Manager. He has been with ETC Institute since 2010 in a variety of supervisor roles specializing in market research for governmental organizations in areas such as transportation, community planning, parks and recreation, business, and employee related studies.  Mr. Jones is responsible for data management in our Transportation Division, where he oversees the collection methodologically, the statistical analyses, and communication of project results. Mr. Jones also serves as a Data Visualization Specialist for the Community Division where he designs and manages ETC Institute’s DirectionFinder 2.0 Dashboard product line.

Learn More

Our Members Matter

When you join the American Survey Team you receive great benefits like paid surveys and making a difference for your community, but you also sign up to let your voice be a voice for positive change. We need more people like you.